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Only Good Travel Agency We've Ever Worked With. Phenomenal!
All of my previous experiences with travel agents/tour planners have been unmitigated disasters at one end and massive disappointments with added inconvenience on the other. Absolute Panda was the first exception and thank all the travel the gods for that.
We contacted them on short notice (just under 3 weeks) and during a busy time, with most of the guides already committed to other travelers. The team still managed to get something put together in time for us to get our expedited visas and locked up a great guy named "Leo" to be our guide.
Leo may have not known all the names of the birds we saw, but he knew the sights and their history well, freely providing detailed historical anecdotes with precise dates and other added insights. At one point, my DSLR camera body had an error that I couldn't clear and he was able to find an authorized Nikon repair shop that was open and, with just a 90 minute detour, we were able to get it fixed and not miss out on any of our planned activities.
Another thing we greatly appreciated (and it was one of the most grievous failings of the previous companies) was that they really listened to what we asked for, which was to fill our days from early start to late finish. When things ran short, Leo was always able to find another interesting stop or location to check out.
Even though Philllip was with another group during our visit, he still found time to check in with us and make sure we had everything we needed and that we were happy with the service. Our driver was a little quiet, but always polite and professional.
The only negative point is the whole payment by direct bank transfer thing, which is sadly standard practice across all the Asian countries we have visited, so it can't and shouldn't be held against them.
I unreservedly and enthusiastically recommend Absolute Panda and Phillip's team to anyone considering a trip to the shockingly beautiful country of the Sichuan Province. It was worth every cent and then some. I find it highly improbable that there is a better company to work with in the entire region.
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SasquatchFingers
April 27, 2015